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Poor finance sector recruitment practices ‘can damage brands’

InterviewBanking professionals who get treated poorly when applying for financial services jobs could turn away from a particular bank, it has been claimed.

Warning of the risks of poor recruitment practices, newly-published research has revealed that around one in five employers still do not give any detailed feedback to unsuccessful interviewees.

Furthermore, around 17 per cent fail to even inform candidates that they have been unsuccessful in their efforts, with such a practice risking alienating people from certain brands, the Recruitment Society has stated.

Advising employers and recruitment agencies, the society’s chairman Steve Huxham explained that the job candidates of today “may be your customers of tomorrow”.

“It is just a failure on every level, and I think the worst thing – not just from a customer point of view – is it is damaging to the employer brand, as well,” he said.

The research, which was carried out by SHL, also found that 49 per cent of job applicants have been left with a negative view of a company following an unsuccessful job application.

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